RETURN POLICY

Return Policy

Our Promise

At Munivino, we strive to ensure that you are delighted with your purchases. However, if you’re not entirely satisfied, here’s our return policy to assist you.

Return Window

  • Return Period: You have 14 days from the date of receipt to return your items.

How to Return

  • Eligibility for Return: To qualify for a return, items must be:
    • Unused and in the same condition that you received them.
    • In their original packaging with all tags attached.
  • Return Process: To initiate a return:
    • Contact us at our email address with your order details and reason for the return.
    • We will provide you with detailed instructions and a return shipping label.
    • The shipping costs for returns shall be borne by the buyer.

Refunds

  • Refund Processing: Once we receive and inspect your returned item, we will process your refund.
    • Refunds are typically processed within 7-10 business days of receiving the item.
    • The refund amount will be credited to your original payment method.

Exchange Policy

  • In case you wish to exchange an item, please follow the return process and place a new order for the desired item.

Contact Us

For any questions regarding our return policy or assistance with your return, please contact us:

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